Customized Services Inc. - when professionalism, reliability, and responsiveness matters!

References

Customized Services Inc. has been a Licensed C-10 Electrical Contractor with the Contractor's State License Board since 1993, license number 667626.

Customized Services Inc.'s clients have stated:

"I have worked with James Roller of Customized Services for nearly 20 years now in several different capacities. I first met James when I was working for a general contractor in the 1990's and over the last 10+ years I have had the pleasure of working with him as a project manager for Nordstrom... Over this time frame, he has successfully completed hundreds of projects for me both large and small. Working in an occupied department store requires a certain skill set which I have come to rely on with Customized Services. They have always been reliable, responsive and most importantly they take care of the customer. I can, without any reservations, recommend Customized Services for any electrical or low voltage projects that you may have." Nordstrom
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"Nationwide Power has had a relationship with Customized Services for more than ten years, during which time James Roller has provided our company with excellent support in the areas of UPS project coordination and installations. Customized Services' work has been a major factor in our business' success in Southern California, helping us to become one of the most valued independent UPS companies in the area. Projects are always completed on schedule, and clients report that they are very happy with the work Customized Services performs. I can confidently recommend Customized Services as a solid and reliable contractor." Nationwide Power
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"I am writing to recommend Customized Services for their outstanding performance on our electrical datacenter project. James was the designer, electrical architect, and key element of the successful installation of (2) Eaton Powerware 9390 UPS Power Systems 80kVA Uninterruptible Power Supply System, Parallel Tie with 480 to 120/208VAC Step Down Transformer and Maintenance Bypass Switch cabinet, (3) 200 Amp electrical panel and feeds, Data Aire Conditioning Unit Feeds, and several L6-30 r power whips." Customized Services can definitely get the job done no matter how big the project is. James knowledge in data centers helped us to get the job on time with very minimum impact. In summary, I recommend Mr. Roller and Customized Services for any electrical project you may have in the horizon." Los Angeles County Health Services
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"Customized Services and their teams are focused on client's needs, paying close attention to the details. This allows Customized Services to see complex projects through to completion, guiding teams and clients through the entire construction process, on time and within budget. I can confidently recommend Customized Services for any project and look forward to working with Customized Services again in the future." ACR Builders, Inc.
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"I am writing to thank you for the outstanding work that Chris Roller has done for our company. It is very refreshing, and the results show, when someone puts his heart into his work Chris is such a person. He is careful and attentive to detail in the installations he has done for me and he leaves me with a peace of mind that the job is done right. It is my good fortune to have your company as an ally to my business." Beaumont Copy & Graphics
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"On behalf of G4S Justice Services, LLC, I would like to thank you for your dedication and professionalism in meeting the electrical demands of our company over the past ten years. As you know, it is business critical that our electrical and computer systems are running 24 x 7 and we are bound to services standards within our government contracts. You and your team have been flexible and responsive in emergency situations as well as our expanding business needs. I had the pleasure to work closely with you in the recent move of our corporate office and primary monitoring center as we consolidated three local offices into a larger building. You partnered with us on this project from the ground up as you helped design the new server room, electrical room and redundant power system. As the Executive Sponsor for the move, I appreciated your honesty and being our advocate during the construction project. When the project had fallen behind schedule from other vendors, you and your crew worked tirelessly to meet your deadlines and additional electrical work that we re-assigned to you. The successful building consolidations with no downtime and minimal interruption to our customers is a celebrated accomplishment for G4S Justice Services and we would like to thank you for your contributions in helping make this a success. Since the move, we have had the opportunity to successfully test the failover to the backup power system and generator as we experienced two outages caused by Southern California Edison. The first was a planned outage and we were glad to have your team on standby at our facility in case anything went down. The second and most critical was an unplanned outage in the middle of the night. The failover worked perfect, the graveyard staff was able to continue working without customer impact and our entire "on-call" and management team was pleased that they could go back to sleep comfortably knowing the electrical system was working on the generator power. Thank you again for all you have done for G4S Justice Services, and we look forward to our continued working relationship." G4S Justice Services
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"I would highly recommend Customized Services. They did a great job retrofitting Nordstrom Santa Barbara store with a new track lighting system. Chris Roller and Dennis Simmons were very professional with great attention to details. Their work ethics were second to none and the job was finished in a timely manner." Nordstrom
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"I would like to recommend James Roller and his team as a vendor partner of choice. We have been working with James Roller for our electrical needs in our data center since 2007. He does an excellent job facilitating our data center's electrical needs, and he Is very knowledgeable and extremely professional. James has always been willing to offer his assistance and always works hard to get the job done right and on time. He would be a great vendor to have and I recommend him for any electrical work projects or maintenance efforts." Big 5 Sporting Goods
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"Customized Services has been an integral part of the success at Teletrac for the past 11 years. Our company operates an International Data Center that supports over 1,000 servers, 9,000 customers and 145,000 "In Vehicle Units" on three continents. The Data Center is required to be on line and operational 24 hours a day, 7 days a week, 365 day a year. Downtime costs can run $ 100,000 per hour and is not an option. James and his team of professionals "inherited" a Data Center 11 years ago that was under-powered, under-protected, and consistently having issues. James has guided us through the difficult and sometimes expensive upgrades to the Data Center including: grounding, surge protection, generators, UPS systems, and completely redundant power systems and feeds. James always proposes the most cost conscience and technically viable solutions to any project we may have. Mr. Roller's experience is indispensable in diagnosis, project design, planning, management, and sometimes stepping in when other involved vendors are not meeting expectations. James has met every due date and budget amount on each project at Teletrac. I am notoriously hard on all my vendors, and my list of approved vendors is very short. Customized Services has proven time and again that they understand my business and the critical nature of the service we provide. I have no reservations about recommending James for any projects and have many times in the past." Teletrac, Inc.
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